Strut has been the backbone of the industry for over 40 years and has never waivered from its tried and true design. But customers were looking for ways to save cost. So Eaton brought together a cross-functional team of engineers, product managers and sales managers, to talk face-to-face with installers about how traditional strut support systems could be improved and find innovative ways to reduce the total installed cost.
From initial blank-slate customer collaboration sessions, the Eaton team began rapidly designing 3-D printed prototypes, allowing installers to see and feel a revolutionary strut profile with up to four-sided functionality and improved strength-to-weight performance. In follow-up sessions, the real-time customer feedback surfaced another truth: material costs were only half the challenge. If installation time, flexibility and space savings weren’t significantly improved, there wasn’t a compelling enough reason to switch from traditional channel.
So Eaton came back with innovative fittings and accessories—trapeze hangers, slide-in nuts, dove-tail bars, universal pipe clamps and beam clamps — that allowed for hundreds of modular configurations. One of the most significant advancements in the system were two new trapeze hangers that could reduce installation time by up to 50%.